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iPhone Fido app not working

Na10
I'm a contributor level 2
I'm a contributor level 2

Just switched to Fido yesterday. Loaded my Fido app and have been trying to log in with my mobile number ever since. Every time I get the authenticity code I put it in and it tells me log in session has expired I called technical support and they said it would take 30 to 60 days to fix. I’m really confused. I have the latest iPhone software and I’ve tried uninstalling and reinstalling on Wi-Fi and without Wi-Fi. No success. Any ideas? Thanks so much in advance!

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