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jiwon5
I'm a Participant Level 2
I'm a Participant Level 2
September
September

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1 week ago when i use fido app

disappear data banner and 3 weeks ago i got a problem.

 2444.jpgKakaoTalk_20200922_161958287.jpg3666.jpg

many times i reuse app but not slove

how to use data bytes

 

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3 REPLIES 3
NaliniR
I'm Qualified Level 1
I'm Qualified Level 1
September
September

Hi @jiwon5,

 

Welcome to the Fido community!

 

Are you using the latest version of the app?

You can try some of these and see if any works for you.

 

1. Restart your phone.

2. Clear the app cache.

3. Uninstall the app then reinstall it again.

jiwon5
I'm a Participant Level 2
I'm a Participant Level 2
In response to NaliniR
September
September

i use allthing but not working

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FidoSaira
Moderator
Moderator
In response to jiwon5
September
September

Thank you for trying the above suggestions @jiwon5!

 

I'll send you a private message shortly to further look into this with you. Keep an eye out on your PM.



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