OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Fido XTRA's HelloFresh Contest (August 31 - September 6,...
Community MVP Program
The MVP program (Most Valuable Posters) was implemented in order to recognize community members who...
Conversations
Resolved! Xtra history tab not working
The History tab under Fido Xtra is not loading. It just keeps showing the loading screen. But never loads. It was embarrassing that this happened in line waiting for a second cup coffee. This happened only on my account. When I logged in using my fri...
Resolved! Bixi promo code is not working
I generated the bixi 1 day pass code and that promo code is not working at bixi app.
Fido App Data Usage Issue - Real-time Usage
Hello Fido forum, I just wanted to report some technical issues I've been experiencing to version 4.0.0.12 of the Fido My Account. At first, real time data usage was being display but since last week, no more real time reporting. More importantly, ...
Remove and add apps
I am a newbie (age 71) & need help. Made mistake of accepting a news app & it removed my apps & gave me new apps. Please advise me how to remove an app and how to add an app. Thank you very much.
Fido App Problem
Every time I open my app it is showing up with an error. It says to try and use my data bytes again later.... Even though I have never even tried to use them. I can't even use my app properly because it continuously shows. I have to restart the ap...
