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Fido App does not work on mobile data but works on wifi

Hi,I have observed- on different phones and different locations (data set of 6 people), Fido app (My Account) doesn't work when the mobile data is on. The app works well on WiFi. I believe this is to deter people from using the Data Bytes. Current Ap...

bullynetwork by I'm a Participant Level 2
  • 1402 Views
  • 3 replies
  • 0 likes

Resolved! Data tracking only showing data used

Hello. My Fido app updated recently and the new updated version changed how data is displayed. It now says 700 used but it doesn't tell me if that's out of the data I already have or if that's over my data. The previous set up was easier to understan...

hannahgirl by I'm a Participant Level 2
  • 7742 Views
  • 18 replies
  • 1 likes

Resolved! Data Usage in Fido app

Its my third month since I started using Fido cellular data. I payed this month’s bill and I can’t check how much data I used (or how much i used). It says, “Details not available, please check later. ” And when I tap on ´View details’, this pops up....

CC629572-3837-43F3-ABF1-A2C246F7C3EE.png
GGamJa by I'm a Participant Level 2
  • 1807 Views
  • 2 replies
  • 0 likes

Resolved! Apple App Store alternatives

I was just wandering if u have an iPhone why do u have to use the apple play Store if there anything eals u can get for your phone that u don’t have to pay for all the time like can u get google play store for an iPhone 

Corey2 by I'm a Participant Level 2
  • 1016 Views
  • 1 replies
  • 0 likes