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Fido Xtra - watch what you agree for

I noticed receiving unknown advertisement call after enrolled to Fido Extra contest. take extra caution when it comes to any agreement you sign.

Mas5 by I'm a Participant Level 1
  • 794 Views
  • 1 replies
  • 0 likes

Unable to use Fido XTRA

Hello l hope someone can help me with assessing my XTRA data   I have 5GB Fido Pulse Plan-Extra Large and my device is IPhone X. Both of IOS and Fido my account app is up to date. However,  it seems like l don’t have the “data bytes” banner that ever...

Carlosyin8 by I'm a Participant Level 1
  • 1350 Views
  • 1 replies
  • 0 likes

Resolved! My Account not loading

Hi, I'm having issues with the My Account App.When I try to open it all I see is the loading page with the girl looking at her phone and the cog spinning. Everything is up to date:iOS version 12.2App version 3.8.2 I have tried reinstalling it, restar...

BlockToe by I'm a Participant Level 2
  • 1484 Views
  • 2 replies
  • 0 likes

Fido App does not work on mobile data but works on wifi

Hi,I have observed- on different phones and different locations (data set of 6 people), Fido app (My Account) doesn't work when the mobile data is on. The app works well on WiFi. I believe this is to deter people from using the Data Bytes. Current Ap...

bullynetwork by I'm a Participant Level 2
  • 1372 Views
  • 3 replies
  • 0 likes