OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2022 winners (part 2), click here.  Fido XTRA’s Walmart eGift Card Contest...
Community MVP Program
The MVP program (Most Valuable Posters) was implemented in order to recognize community members who...
Conversations
Resolved! Payment through Fido App Delayed?
Hello Fido team, I paid my account balance in full today via credit card payment on the Fido My Account app. The app says my account balance is zero. I received an email from Fido entitled "Credit card payment confirmation" stating my account balance...
How do I access DeviceAdvice in the newest version of MyAccount?
I have been having a lot of issues with my text messages lately, so I reported the issues using the MyAccount app. The response said that they couldn't find any issues with the network and that I should use DeviceAdvice to see if the issue is with my...
remaning data
Hello! The remaining data cannot be checked in the application. I tried to re-install the app, but it won't solve the problem. I think it's been like this for weeks. How do I deal with this? Please reply. Thank you Have a good day.
Resolved! Data bytes question
I have an internet limit of 250 Go per month with my ISP and im near my limit but would wish to download a game on my computer, if i activate data bytes on my smart phone can i hotspot wifi, connect to my computer and use the data bytes for my downlo...
Over limit 26 minutes in My Account App
Good day Sirs My plan is $50 monthly. So i have 4GB data in my plan and 500 minutes call. I used 2.04 GB of data and 82 minutes of calls. But in app i found 26 minutes over limited notice. What's this? Best regards
