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Resolved! Errors in the Fido App

Hey Fido team,   I just wanted to let you guys know that there is a slight bug with the Fido application. When you go to click on a subject in the support section, it brings you to the subject on the row above instead. E.g. Speed Test opens up Networ...

Lavalian by I'm a contributor level 1
  • 8225 Views
  • 9 replies
  • 2 likes

Resolved! CAN'T SEE MY DATA USAGE ANYWHERE

Hello Fido Community, When I try to check my data usage via My Account on the mobile app, I can't see it anywhere. It displays the button for "1 extra hour of data" and text "Changes to your plan have been maden recently and usage information won't b...

Jaeyoung by I'm a participant level 2
  • 5366 Views
  • 3 replies
  • 0 likes

Resolved! Not applicable error message pop-up

Hi,   Everytime I log into my Fido app I immediately get this annoying pop-up message which reads: "Sorry, something went wrong. Don't worry! You haven't started using your Data Bytes."   The thing is, I'm on a data only plan and don't even have Data...

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tchernov by I'm a participant level 3
  • 5547 Views
  • 7 replies
  • 0 likes

cant log in to my app

i have been trying to log in my fido app since a month but it keeps showing me error "account info not available" 

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Leyan by I'm a participant level 1
  • 3180 Views
  • 2 replies
  • 0 likes

What is your phone model and what are your MUST HAVE Apps?

Hello everybody.  I would like to know what phone you are using, and what are your MUST HAVE Apps that you use often, or in some peoples cases NEED badly to survive, lol.   Let me start with mine.   Im using an LG G3 smart phone. Its not the newest m...

Anonymous by Not applicable
  • 17192 Views
  • 12 replies
  • 3 likes