OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido XTRA contest winners 2023
For a list of 2022 winners, click here. Announcement: From time to time, we review and make...
Community MVP Program
The MVP program (Most Valuable Posters) was implemented in order to recognize community members who...
Conversations
Can’t login to myfido app
I started Fido 2018/06/22, But when I send the phone number the app dipalys “Account Info Not Available” and didn’t sent the code to me.
Fido Myaccount won't login
Hi, I am new to Fido with multiple lines moved to Fido. I have downloaded the Myaccount app on all the phones. When I try to login on the app (iPhone version) to view the usage on the other lines as I am the account holder. I get an error message say...
Resolved! Account Info Not Available
Hi I just downloaded the Fido app for my phone and it is asking for my phone # to send me a code. I enter in my # and it says "Account Info Not Available". I've checked the other board messages with this issue but did not see a solution. I am using...
Fido app authorization
Hi, I was trying to get an authorization code on the fido app. When I entered my phone number the message read: " account info not available. Same goes logging in. I can login, however, on the company site. I have tried deleting the app and then re...
