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Unable to log in using finger ID on iPad or Face ID on iphone

I have no use either ID in setting. It just says login and logout.I reinstalled the app.I did everything a prior topic suggested. My husband does not have this problem on his iPad and iphone.I have the problem on all my Apple devices I have and IPhon...

regjac by I'm a Participant Level 2
  • 1536 Views
  • 5 replies
  • 0 likes

Resolved! Pixel 4 Pre-Installed apps

So, I ordered Pixel 4 from fido last week, I got the device but due to some personal problems I did not got time to even turn it on.But I am wondering will it have pre-installed apps? Because main reason I am ditching Samsung S8 is of them, so does F...

rbakshi1 by I'm a Participant Level 2
  • 1457 Views
  • 3 replies
  • 0 likes

Fido MyAccount application - new android version issue

I am using Samsung Note 2, previously MyAccount was working properly. From last two weeks when I try to login to my account it shows MyAccount has stopped. I am not able to use my extra free data and am having trouble logging in to my account. 

simran4996 by I'm a Participant Level 1
  • 1744 Views
  • 7 replies
  • 0 likes

Resolved! My account app login as a different number

We have three cell phone lines. we just got 2 of the lines upgraded with the refurbished Samsung galaxy s10e. now with the new phones when we login into my account we see the line that did not get upgraded. It's like all 3 numbers are the same as we ...

valhristov by I'm a Participant Level 3
  • 4567 Views
  • 15 replies
  • 0 likes