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Fido my account app

When using  my account app to check usage for different user in the same account,  the number appear doesnot change, you have to click other tab once  (like billing) and back before the screen appear the correct number, does anyone have the same issu...

Kie by I'm a Participant Level 1
  • 714 Views
  • 1 replies
  • 0 likes

My fido account apps

After updating the apps , it's directed to login screen everytime, Before I can checked my data usage just opening the apps. I tried to uninstall/install but it's the same thing. My wife Apple phone works just fine after the update. My Google Pixel d...

Edmond1 by I'm a Participant Level 2
  • 2243 Views
  • 8 replies
  • 0 likes

Resolved! My account app is not saving my credentials

my device is not saving my credentials  (username + password) even if I choose ( Remember Username)I have already restore my device to factory settings and reinstall the app again but still I am facing the same issue. I am using samsung A20s 

mohammed10 by I'm a Participant Level 3
  • 2607 Views
  • 6 replies
  • 0 likes

I can't find data bytes banner on the app

I NEED that extra data rn and I can't find itIt makes me very frustrated I used data bytes last week, and before weeks, but I can't find it todayI didn't change my plan, and I've even check whether I'm on the pulse plan (and i'm on it)I don't know wh...

dothepenguin by I'm a Participant Level 1
  • 731 Views
  • 1 replies
  • 0 likes