OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido XTRA contest winners 2023
For a list of 2022 winners, click here. Announcement: From time to time, we review and make...
Community MVP Program
The MVP program (Most Valuable Posters) was implemented in order to recognize community members who...
Conversations
Fido Xtra - 3GB for $10 - took the offer and it never came through
Late September/early October Fido Xtra offered a data add-on of 3 GB for $10 on my Fido app. I took the offer, they messaged that a text would be forthcoming confirming the offering starting at my billing renewal date - 5 days past and I’ve got nothi...
Resolved! Fido XTRA promo - Winter Tires
I am looked no fir the tire contest..
Logging into my account using the app
I've been able to login to the App previously but the past month or so it won't let me in. I've tried to redownload and use it but it keeps saying “sorry. we have hit a snag.” i have tried everything!! I can login through a browser like I'm using r...
Can’t log in Fido App
The App doesn’t work, got the error message after entering phone # for sending code, tried uninstall and reinstall app few times but doesn’t help. No problem to login on Fido website
Fido app authorization - stuck at authorization code
S7 phone. Changed over from Rogers a few days ago. Can login to fido website and see data, account info, billing etc. When trying to load fido app, it lets me put in my cell number and it texts me an authrorization code and just stalls there. I can't...