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Data bytes

How do you use the data bytes when the app doesn't open (about half the time I try to use it).Data bytes sounded good when you were selling it to me but it is useless when I can't use it.

Vuk96 by I'm a Participant Level 2
  • 864 Views
  • 3 replies
  • 0 likes

Hit a snag problem with the fido app

Hi my fido app isnt working for the past week it's been saying sorry we hit a snag when I try login with the app but I am able to log in the fido.ca website perfectly fine I never had this problem before.

Christian204 by I'm a Participant Level 2
  • 1558 Views
  • 4 replies
  • 0 likes

Resolved! Fido My Account "Unable to Access Account Info"

Today, randomly, the Fido My Account app logged me out and required that I enter my phone number to receive a texted code in order to login once again. Every time I enter my phone number (both with and without a 1 prefix), I receive the following mes...

rcalber2 by I'm a Participant Level 1
  • 1449 Views
  • 1 replies
  • 0 likes

Resolved! Bill Payment

Hi I was wondering if I pay my bill through the FIDO App by choosing the "Make a Payment" option & pay with my credit card; will FIDO save my card # info & charge it automatically every month (as like an pre-authorized payment) to pay my bill???

Amir2018 by I'm a Participant Level 2
  • 1427 Views
  • 3 replies
  • 0 likes

Resolved! Enabling facial ID

I have an iPhone X and wish to use facial ID instead of logging in. Fido won't accept me turning toggle switch on. It prompts me to go to my settings and turn on there. On my settings on other apps it shows only apps I have enabled now. Can't seem to...

Dar31 by I'm a Participant Level 1
  • 2167 Views
  • 4 replies
  • 0 likes