Won a Prize

Won a Prize

Won a Prize

ytelford
I'm a Participant Level 1

Won a Prize

I was notified that I had won a prize through the Fido app and completed the information requested. I have not heard or received anything further and was wondering if anyone knows how long these things take or who I can contact to find out more information.

5 REPLIES 5
ytelford
I'm a Participant Level 1

I provided all of the information for claiming the prize however I have since moved as the win was over 2 months ago. I updated my address with Fido and tried to confirm the prize will come to my new home but no one seems to know who can help with this. 

Hi @ytelford

 

Let me send you a PM to check things out. 

 

 



Evannooman
I'm a Participant Level 1

It was throw the app ?

Hello @Evannooman 

 

I'm unsure what you are saying. Can you be more detailed so we can try to help you?



KAPABLE-K
MVP

Hello @ytelford,

 

Congratulations on your win? When you claim the prize it should give you instructions on how to claim the prize.