Unable to login to Fido My Account App

[Punnyabrata]

I'm able login to my account from desktop or mobile browser but the app won't allow me to login. 

I'm hoping you would already know my device & OS information if not I'm using LG G6 which runs obviously on Android.

[FidoAmanda]

Hey @Punnyabrata!

Are you still having difficulty logging into the My Account app?

[FidoPhilP]

Hey there @Punnyabrata! 

That doesn't sound normal at all, can you try to uninstall and reinstall the app?

Keep us posted if it works or not!