Unable to login to Fido My Account App

Unable to login to Fido My Account App

Unable to login to Fido My Account App

Punnyabrata
I'm a Participant Level 2

Unable to login to Fido My Account App

I'm able login to my account from desktop or mobile browser but the app won't allow me to login. 

 

I'm hoping you would already know my device & OS information if not I'm using LG G6 which runs obviously on Android.

 

Capture+_2019-02-28-15-57-17.png

 

Capture+_2019-02-28-15-57-26.png

 

2 REPLIES 2
FidoAmanda
Former Moderator

Hey @Punnyabrata!

 

Are you still having difficulty logging into the My Account app?



FidoPhilP
Former Moderator

Hey there @Punnyabrata

 

That doesn't sound normal at all, can you try to uninstall and reinstall the app?

 

Keep us posted if it works or not!