Unable to login to Fido App

Reply
I'm a Participant Level 2 Punnyabrata
I'm a Participant Level 2

Unable to login to Fido App

I'm able login to my account from desktop or mobile browser but the app won't allow me to login. 

 

I'm hoping you would already know my device & OS information if not I'm using LG G6 which runs obviously on Android.

 

Capture+_2019-02-28-15-57-17.png

 

Capture+_2019-02-28-15-57-26.png

 

Flag this to a Moderator
Message 1 of 3
119 Views
Moderator
Moderator

Re: Unable to login to Fido App

Hey there @Punnyabrata

 

That doesn't sound normal at all, can you try to uninstall and reinstall the app?

 

Keep us posted if it works or not!

 

 

Flag this to a Moderator
Message 2 of 3
98 Views
Highlighted
Moderator
Moderator

Re: Unable to login to Fido App

Hey @Punnyabrata!

 

Are you still having difficulty logging into the My Account app?



Flag this to a Moderator
Message 3 of 3
26 Views
Discussion stats
  • 2 replies
  • 120 views
  • 0 likes
  • 3 in conversation