Slow Internet and Youtube Slow/Buffering?

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I'm a Participant Level 1 mike7847
I'm a Participant Level 1

Slow Internet and Youtube Slow/Buffering?

 

Hello All!

 

I have an Unlocked Nokia E6 and for several months have been experiencing slow/choppy/buffering issues with youtube.

 

I use both the Youtube App and the browser.  It buffers for 2-3 minutes then plays 10 seconds of video, then buffers again.

 

Internet in general is also very slow.  I am downtown with full signal stregth showing 3G.

 

Is there something I might have set wrong?

 

Connection Name: Fido Internet

Data Bearer:  Packet Data

Acces Point Name: internet.fido.ca

Username:  fido

Password: fido

Authenication: Normal

 

 

Thanks!

 

 

Accepted Solution

Re: Slow Internet and Youtube Slow/Buffering?

Hey everyone! 

 

I know this is an old post but I thought I would provide some up-to-date information about the APN settings required in order to be able to access the internet/use MMS on Fido's network when using an unlocked device in case anyone else were to come across this post and need them for their device. :smileyhappy:

 

The APN settings are the following: 

    • APN: Fido-core-appl1.apn
    • If you have a LTE device, use the following setting: LTEMOBILE.APN

    MMS (Picture & Video Messaging Settings):

Leave the following fields blank: Proxy, Port, User Name, Password, Server. 

 

Once you have programmed these settings in your device, you will be able to access the internet and/or use MMS.

 

Hope this helps!

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Community Specialist
Community Specialist

Re: Slow Internet and Youtube Slow/Buffering?

Hey mike7847,

 

Sorry to hear about this.

 

It doesn't sound like it would have anything to do with your APN settings, as you would have no data access at all if they were entered incorrectly.

 

My suggestion would be to try your SIM in a different phone. This would help isolate the issue. If you experience the same thing, then I would ask that you call and report it to our technical support team. If it works fine on another phone, then I would suggest doing a restore and perhaps re-entering the APN settings. Here is a thread with the settings.

 

Let us know how it goes!



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Fido Employee Amanda1
Fido Employee
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Re: Slow Internet and Youtube Slow/Buffering?

Hey everyone! 

 

I know this is an old post but I thought I would provide some up-to-date information about the APN settings required in order to be able to access the internet/use MMS on Fido's network when using an unlocked device in case anyone else were to come across this post and need them for their device. :smileyhappy:

 

The APN settings are the following: 

    • APN: Fido-core-appl1.apn
    • If you have a LTE device, use the following setting: LTEMOBILE.APN

    MMS (Picture & Video Messaging Settings):

Leave the following fields blank: Proxy, Port, User Name, Password, Server. 

 

Once you have programmed these settings in your device, you will be able to access the internet and/or use MMS.

 

Hope this helps!



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