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Re: Fido XTRA – Lucky Jack Contest!

joanfranceswood
I'm a participant level 1
I'm a participant level 1

cant get into my phone for fido 

1 REPLY 1

FidoClaudia
Moderator
Moderator

Hey @joanfranceswood,

 

Do you mean you can't access the app, can you please clarify?

 

If that's the case, what happens when you try to log in? Is there an error?

 

If you're connected to WiFi, can you turn it off, try again and let me know if it worked?