No use of Fido app

[AbhilashM]

struggling every time to use this app to make payments. I honestly use this app once a month and even it is not useful. login into a personal computer every time for payments of course once in a month is still pain. kudoos those working on this app not being able to deliver the purpose. 

[FidoValerie]

Hey @AbhilashM !

Welcome to the Community.

I'm sorry to learn that you're having trouble with the My Account app.

What exactly happens when you try to make a payment?

Are you getting a specific error message?