Newest Update to Fido App

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Newest Update to Fido App

Newest Update to Fido App

Jeffypop1986
I'm a Participant Level 1
I'm a Participant Level 1
a month ago
a month ago

Newest Update to Fido App

Hello,

 

I am having a issue with the newest update to my Fido App for IOS 14.5v. It won't remeber my password or Login and I have to manually input all my info every time?  I have checked all the settings and cannot see anything wrong?  It is fustrating since i check my usuage on a regular basis throughout the day!  Once I do input all the info it works fine navagating but they it resets itself!

 

Please HELP!

 

thanks for your time

 

Jeff

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FidoPhilippe
Moderator
Moderator
a month ago
a month ago

Hey @Jeffypop1986! Philippe here. Welcome to the community. Smiley

 

I'm sad to read about your troubles with our app. I'll be happy to provide some assistance!

 

Have you tried to uninstall and reinstall the app? That may help you with that problem.



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