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My Spotify Premium switched to the free version

xoslandja
I'm a Participant Level 1
I'm a Participant Level 1

I've had spotify premium for a while now with my pulse plan. randomly it switched to spotify free and i cannot seem to do anything to get the premium back. The fidahub.ca website doesn'y work so, I can't try and get a new code. I don't understand why it randomly switch back to the free version.

1 REPLY 1

FidoPhilippe
Moderator
Moderator

Hey @xoslandja! Welcome to the community. Smiley

 

You'll have to sign up with Spotify directly here for premium. We no longer support Spotify at fido.

 

Let us know if you have more questions.