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My Account keeps on crashing

Nikkeli1629
I'm a Participant Level 2
I'm a Participant Level 2
  1. My app keeps on crashing whenever I try to log in with my username and password. I have no problem logging in through my web browser. I tried Uninstalling the app but it won't let me. It says "disable" only. Pls help. Thanks
5 REPLIES 5

Nikkeli1629
I'm a Participant Level 2
I'm a Participant Level 2

Nope. Still the same. It keeps on crashing. 

That's odd!

 

Which device do you have? 

 

Can you also check if you have the latest app version installed in the phone please? 



Nikkeli1629
I'm a Participant Level 2
I'm a Participant Level 2

Hi! I tried to disable the app and enable it again and it worked. Thank you.😊

Great! Thanks for letting us know. 

 



FidoSaira
Moderator
Moderator

Hey @Nikkeli1629

 

The situation regarding the app was resolved yesterday. Can you please try accessing the app now? Smiley