This is THE place to find answers, ask questions and share advice. Register now to join the conversation!
We’ll help you get started, and be sure to check out the Library; your go-to for how-tos.
I tried to set up the app and upon providing my Fido phone number, says "cannot access my account information" and cannot text me a code.
Without the Fido My Account app I cannot use the 1-hour data bytes !
I have now successfully set up the app after Force Stop and reopened the app !
Make sure your app is always updated and you can always delete and reinstall the app if this happens again.
Hope this helps.