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I have the Fido app. I can never log into my account.
Welcome to the community
I'm sorry to learn you're having trouble accessing the app. What's the error message you are getting? Also, have you tried deleting the app and reinstalling it? It often helps in cases like this.
Keep us posted!
Did you end up being able to log in on the app, did FidoJulien's suggestion help? Keep us posted.