Internet and mobile phone account linking

Internet and mobile phone account linking

Internet and mobile phone account linking

SOLVED
Joshh11
I'm a Participant Level 1

Internet and mobile phone account linking

I have fido internet and mobile,   when I  go to the fido app, or my fido web account  I can't add  my mobile account. Its incredulity frustrating as I switched from telus  who I was happy with for an easier experience. How do I add my mobile account  to the app?

Accepted Solution

Re: Internet and mobile phone account linking

Solved by MVP MVP

Good morning Joshh11, sorry you having a frustrating time registering your account on the Fido app. I searched the Fido website and found this.

https://www.fido.ca/consumer/content/how-to-register

 

Basically you have to set up a profile on the website and then register your account. It's more detailed than that, so take a look at the web page and let us know if you were able to get set up. Fingers🤞

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2 REPLIES 2

Good morning Joshh11, sorry you having a frustrating time registering your account on the Fido app. I searched the Fido website and found this.

https://www.fido.ca/consumer/content/how-to-register

 

Basically you have to set up a profile on the website and then register your account. It's more detailed than that, so take a look at the web page and let us know if you were able to get set up. Fingers🤞



khouya
I'm Experienced Level 2

Hi Josh11!

First, i'm really sorry! Sad

If you can't add your mobile account, you can have help from a Fido Employee by chatting with Fido. You can reach fido at Fido.ca under section Support, an employee will answer you by chat! Very_Happy

Have a nice day ! Smiley If you have more questions, i'm here to answer ! Smiley