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Hit a snag problem with the fido app

Christian204
I'm a participant level 2
I'm a participant level 2

Hi my fido app isnt working for the past week it's been saying sorry we hit a snag when I try login with the app but I am able to log in the fido.ca website perfectly fine I never had this problem before.

4 REPLIES 4

sunnyday3
I'm a participant level 2
I'm a participant level 2

I have the same problem (hit  a snag). How did you resolve this? I uninstalled and reinstalled the app numerous times. Have even changed SIM card for my android cell, still same problem....

Hey @sunnyday3,

 

Are you still experiencing this issue on the app? 



sunnyday3
I'm a participant level 2
I'm a participant level 2

Now works! Thanks you Smiley

Christian204
I'm a participant level 2
I'm a participant level 2

I fixed it