Fido app sign in

Fido app sign in

Fido app sign in

Pikaswed
I'm a Participant Level 2

Fido app sign in

  • Brand new phone (A71) since i got it cant sign into the fido app tells me to sign in on the website no idea why
6 REPLIES 6
Jcowley
I'm a Participant Level 2

My phone is up to date but still have to sign in every single time really annoying 

FidoDaniela
Former Moderator

Hey there @Pikaswed, welcome to the community!

 

I have a few questions: 

 

-Have you tried clearing the cache on your phone?

-Do you have the latest version of the app? 

 

Let us know!

Jcowley
I'm a Participant Level 2

My phone is up to date but still have to sign in every single time really annoying 

Pikaswed
I'm a Participant Level 2

@FidoDaniela ya turns out i didnt have the latest version thanks stupid that a new phone wouldnt come with the most recent updates for apps tho

Original_Lucy
I'm Qualified Level 1

Hi Pikaswed, glad you figured it out. A little tip for you, when you get a new phone all set up and ready to go, check with the app store for updates to let it refresh all the installed apps. Also, if you set your apps to automatically update in the app store, you will get a notice that there's updates available. This can solve future issues for you. Enjoy the new phone.



If you liked my answer or I solved your problem please click like or solved.

Glad it was sorted out and thanks for your feedback as we're always looking to improve! @Pikaswed