This is THE place to find answers, ask questions and share advice. Register now to join the conversation!
We’ll help you get started, and be sure to check out the Library; your go-to for how-tos.
Since the last update.I cannot get live information on what's happening in my area. It keeps saying that I am not connected to a network. But I am.
Hey @IB7 !
Welcome to the Community.
Are you referring to NetworkAid on the My Account app?
If so, could you please confirm the following:
- The phone model you're using
- The version of the Fido app installed on your device
- The version of Android or iOS you're currently using
Thanks in advance.
Hi. YES ...networkaid
samsung A51
version4.10.3.1
android ver: 10
Hey @IB7,
Thanks for the info! Can you try clearing the cache or uninstalling and reinstalling the app to see if that fixes it?
Keep us posted!