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Since the last update.I cannot get live information on what's happening in my area. It keeps saying that I am not connected to a network. But I am.
Hey @IB7 !
Welcome to the Community.
Are you referring to NetworkAid on the My Account app?
If so, could you please confirm the following:
- The phone model you're using
- The version of the Fido app installed on your device
- The version of Android or iOS you're currently using
Thanks in advance.
Hi. YES ...networkaid
android ver: 10
Thanks for the info! Can you try clearing the cache or uninstalling and reinstalling the app to see if that fixes it?
Keep us posted!