Fido Xtra

Fido Xtra

Fido Xtra

sorpink
I'm a Participant Level 1

Fido Xtra

I am having trouble with my Fido Xtra perks on the App. 

I get notifications from Fido saying certain perks are available for me to redeem, but when I open the app, the perks (ie. Second cup iced coffee for this week) does not show up.  

My history tab does not show what I have redeemed from last week either.

I have updated the app, tried deleting and downloading it again, and nothing seems to be working.

Has anyone else experienced this?

1 REPLY 1
FidoJulien
Moderator

Hey @sorpink

 

Welcome to the community Smiley

 

It seems that you did try everything you could to make the Fido Xtra offers work.  I'll send you a PM so we can take a look into this further.

 

Talk to you soon!