Fido Xtra - Wealthsimple $50 still not in account

Fido Xtra - Wealthsimple $50 still not in account

Fido Xtra - Wealthsimple $50 still not in account

Mark71
I'm a Participant Level 2

Fido Xtra - Wealthsimple $50 still not in account

I opened and deposited eligible amount to a new Wealthsimple account and by using the code from Fido Xtra, I am expecting $50 to my account. I haven't received that until now. Do you guys also have the same issue? How did you resolve it? I contacted Wealthsimple multiple times receiving email that they will address it but until now (April 4th 2020), nothing is resolved. Promotion ended 1 month ago (March 4th 2020).

3 REPLIES 3
FidoNick
Moderator

Hey @Mark71

 

Did you make the minimum $500 deposit and if so when was it made?

 

There can be a delay before receiving the $50 bonus. Can you let us know when you last contacted Wealthsimple for an update?

 

We do suggest you try again, they'll be able to give you all the info!

 

 



Mark71
I'm a Participant Level 2

Yes, I deposited early February 2020. I received multiple messages from them saying they're on it. It's already April and still not there. This is very disappointing to be honest and I am starting to think this is a bogus promotion.

FidoJulien
Moderator (inactive)

Hey @Mark71

 

At this point, the best option would be to contact Wealthsimple again to verify what's going on.