I am getting “Your session timed out” error on the My Account app, on iPhone, every single day. Then app stuck an never loads.
The only fix I found is to delete the app and install it again; but I need to do this several times a day. It is very annoying.
The same thing is happening to me.. I can't access the app at all after I try to log in, that message just pops up saying "session timed out" I've tried deleting the app and reinstalling it and no difference. please help.
I am also getting the same error, 'Your session timed out'. I have tried while on WiFi and on my cell phone network (WiFi off). I do not have Fido mobile service, i have two other services with Fido; the app did work at one point. I have tried uninstalling and reinstalling numerous times, yet i always get the same error.
I am using the latest iPhone app (as per the app store), v3.1.8.