Fido App

Reply
I'm a Participant Level 3 Tml1
I'm a Participant Level 3

Fido App

Problem login to Fido acount App... telling me that I have a Rogers Acount and I need to download the Rogers app but I don't have on account....I a loop can someone please help?B8CED067-1C06-4B8C-9631-1666EC94047C.png

 

Accepted Solution

Re: Fido App

 

Hey,

 

I just wanted to let everyone know that our technical support has identified the root cause of this glitch and are working on a resolution as quickly as possible.

 

In the meantime, please use your mobile browser or desktop to login to your My Account on fido.ca directly.

 

Your understanding and patience are really appreciated Smiley

View solution in context
Flag this to a Moderator
Message 1 of 16
3,566 Views
Moderator
Moderator

Re: Fido App

Hey @giveitupforfame and thanks for reaching out.

Support groups have identified the root cause of the issue and are working on a resolution.

 

Your patience is appreciated.



Flag this to a Moderator
Message 16 of 16
939 Views