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April
Hi,
I have observed- on different phones and different locations (data set of 6 people), Fido app (My Account) doesn't work when the mobile data is on. The app works well on WiFi. I believe this is to deter people from using the Data Bytes.
Current App version: 3.80 (faced problems on 3.7, 3.7.1 and 3.7.2)
Phone: iPhone X (version ios 12.1.4)
April
Hey @bullynetwork
The 3.8 version of the app is out. Have you tried updating your app to see if you still experience this?
Keep us posted!
April
As mentioned above, I am using the 3.80 version as of now.
April
Oops! You're right @bullynetwork, I had missed that, sorry.
I'll send you a PM so we can take a look at this with you.