Fido App Problem

Fido App Problem

Fido App Problem

Burkez7326
I'm a Participant Level 1

Fido App Problem

Screenshot_20190731-111902.jpg

 

Every time I open my app it is showing up with an error. It says to try and use my data bytes again later.... Even though I have never even tried to use them. I can't even use my app properly because it continuously shows. I have to restart the app several times before it works. Please help fix this. 

1 REPLY 1
FidoFaiza
Moderator

Hi @Burkez7326


That's definitely odd! When was the last time you were able to use Data Bytes successfully? Can also you please make sure you have the latest version of the app? You can go to the app store and see if an update is available. 

 

Let me know.