Does Fido pre-installs apps on the Android phones it sells?

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Does Fido pre-installs apps on the Android phones it sells?

So I was browsing through the Google Play store, and I looked at the Fido apps (Fido Navigator, Fido App Zone, Fido My Account). I have no desire to install any of those applications, but I was curious as to what the reviewers said (which did confirm that I don't want those applications).

I was surprised to read reviews like: "Should NOT come installed on the phone" and "you can't uninstall it from the phone". That last one is from 3 days ago. I have 2 phones purchased through Fido (Nexus 4, Nexus 5) and none of them has carrier-installed apps.


Does Fido pre-installs apps on the phones it sells? Is the Nexus line immune to this pre-install?

 

 

 

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Re: Does Fido pre-installs apps on the Android phones it sells?

Hi Everyone, 

 

Sorry for the late response on this, we wanted to receive confirmation. All new Android devices except Nexus phones should now come preloaded with the apps and it should not be possible to remove them. 

 

 

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Re: Does Fido pre-installs apps on the Android phones it sells?

Hello Vmanzano,

 

  Welcome to the community!

 

  What phone do you have? Generally, Canadian Samsung phones (purchased from carrier or direct from manufacturer) undergo a process called SIM Profiling once a SIM is first inserted (see here). Those apps are included during the installation of the carrier software environment. The same profiling would have occurred if any of the other Canadian provider SIMs were first used in the phone. In those situations, other apps would have likely been included.

 

  If you don't have a Samsung phone, it's likely some of the other manufacturers also include similar SIM profiling processes during initialisation.

 

  As far as I am aware, it is only the phones from Google which do not undergo the process.

 

Hope this helps 😀

 

Cheers

 

 



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I'm a Participant Level 2 vmanzano
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Re: Does Fido pre-installs apps on the Android phones it sells?

Hi cawtau!

 

You got it right, is a Samsung. I'm shocked, because if I want all of this software to be part of my phone I'll buy the phone from the Network (in this case Fido), what will be the point of buying a phone unlocked if I have exactly the same kind of apps that I want to avoid in the first place?

 

Also, what if I change the network? It will automatically delete everything I have without even asking? It doesn't make any sense to me. I guess I'll stop tomorrow and return the phone and get it from Fido. 

 

Thanks for your help!

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Re: Does Fido pre-installs apps on the Android phones it sells?

Hello again,

 

  Technically, as of December 2017, all cellphones sold in Canada are required to be sold unlocked as per CRTC Wireless Code. From a pre-installed app perspective, there is no benefit of getting the phones direct from manufacturer.

 


@vmanzano wrote:..Also, what if I change the network? It will automatically delete everything I have without even asking?..

  According to the Samsung page, if you change your carrier and SIM card, SIM profiling will not occur any more. Carrier specific software/app will not be configured, as it has already been installed with software environment from first SIM card insert. I'm not sure whether SIM profiling will occur after a factory reset, though.

 

  If you are able to return your phone, one benefit of purchasing from the carrier (Fido, in this case) is that you will be able to avail of certain services (ie Wifi-calling and/or voLTE) with said carrier. Devices purchased from other carriers or direct from manufacturer won't likely have access to those services.

 

Hope this helps 😀

 



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