Desjardins Monetico Plus app

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I'm a Participant Level 1 vega2299
I'm a Participant Level 1

Desjardins Monetico Plus app

Hello! 

 

I use the Monetico Plus app from Desjardins for my company transactions and it no longer works on my iphone 7.  I have the Fido Service.  Please let me know what steps i must take to make my phone and the device work together to receive payments.

 

THank you

 

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Re: Desjardins Monetico Plus app

Hey @vega2299!

 

Congrats on your first post. Smiley

 

To help you out, I'll need to ask a few questions:

 

1. Do you have access to data on your phone?

 

2. Have you tried to update or remove/reinstall the app?

 

3. Is your iPhone IOS up to date?

 

Let us know.



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Re: Desjardins Monetico Plus app

Hey @vega2299!

 

Did you figure this out? 

 

We suggest contacting Desjardins to see if they've made any changes to their app.

 

Keep us posted Smiley

 

 



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