Desjardins Monetico Plus app

[vega2299]

Hello! 

I use the Monetico Plus app from Desjardins for my company transactions and it no longer works on my iphone 7.  I have the Fido Service.  Please let me know what steps i must take to make my phone and the device work together to receive payments.

THank you

[FidoPhilippe]

Hey @vega2299!

Congrats on your first post.

To help you out, I'll need to ask a few questions:

1. Do you have access to data on your phone?

2. Have you tried to update or remove/reinstall the app?

3. Is your iPhone IOS up to date?

Let us know.

[FidoNick]

Hey @vega2299!

Did you figure this out? 

We suggest contacting Desjardins to see if they've made any changes to their app.

Keep us posted