Databyte disappeared from app

Service interruption


An update for our valued customers: We know you depend on us and on April 19, we let you down - for this we are truly sorry. You won’t be charged for your wireless services that were impacted on Monday, April 19. A credit equivalent to that day's wireless service fee will be applied to your May bill. This will be done automatically & no action is required by you.

Click here to read more

Databyte disappeared from app

Databyte disappeared from app

Armaan1
I'm a Participant Level 1

Databyte disappeared from app

hi suddenly the databite option disapeared from the app. I have the latest app and my plan has databite option. Like nothing changed in my plan but somehow the databyte feature is no longer in the app. Can u plz help

1 REPLY 1
KAPABLE-K
MVP

Hello @Armaan1,

 

Welcome to the community!

 

Currently, Fido is aware the Data Bytes not working for some users and are currently working on it, they do have a temporary solution for the time being that you can try, please see here for that.