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Data bytes

Vuk96
I'm a Participant Level 2
I'm a Participant Level 2

How do you use the data bytes when the app doesn't open (about half the time I try to use it).

Data bytes sounded good when you were selling it to me but it is useless when I can't use it.

3 REPLIES 3

KAPABLE-K
MVP MVP
MVP

Hello @Vuk96,

 

Welcome to the community!

 

The only way to activate the Data Bytes is through the app, did you try uninstalling then reinstalling the app.

 

I too get problems sometimes opening the app I feel your frustration, what I usually do it completely close the app and then re-open it again.



Vuk96
I'm a Participant Level 2
I'm a Participant Level 2

I do do that. Often times the app just won't load.

Hey @Vuk96,

 

Does this happen on WiFi or LTE? Can you also confirm the app version you have at the moment?