Data Bytes

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I'm a Participant Level 1 mubasha1
I'm a Participant Level 1

Data Bytes

Hello,

The option for Data Bytes (5 extra hours of data) is still not showing up on my Fido app. When will this be fixed?

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Senior MVP Senior MVP
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Re: Data Bytes

Hello Mubasha1,

 

  Welcome to the community!

 

  Are you able to access your Data Bytes via More --> My Data Bytes History? From there, you should also be able to start a Data Bytes session.

 

  I've also noticed that occasionally the 5 Extra hours of data tab does not show on the main page. However accessing Data Bytes via the More tab usually returns it to its usual location.

 

Hope this helps 😀

 

Cheers

 


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