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Concerning Fido Xtra promotions

I'm a Visitor
I'm a Visitor

Did anyone follow up on the Fido XTRA promotion happening about 3 weeks ago. The PKGShop had a promotion of 50 % off and a free laptop tote.  I placed an order for one of their travel bags withe Promo Code.

  The website showed no evidence of any item qualifying for the discount and bonus.   When I placed the order message came up the promo code did not apply to this item.  I was OK with that but was expecting to  receive the bonus TOTE BAG.  Wrote them about that and they stated  that because promo code did not apply no bonus either.  I looked carefully and it appears that none there products qualified for the promotion.  

    Has anyone else follow up on this promotion and have the same thing happen?

I say that when FIDO PROMO says you get a bonus it should be honored. What is the point of a promo if the partnership company does not honour it?   First time I have experienced something like this.


Former Moderator
Former Moderator

Hey @Pmguire!


For this offer, certain exclusions did apply. It wasn't valid on sleeves, the S.H.O.T. daily essentials collection, masks and personal essentials cases, or gift cards.


Can you confirm if you bought something from that list please?