Cancel Spotify

[Xeon1]

Hello,

I need help cancelling my Spotify. I have been to the Fido hub on my Wi-Fi and entered in the code I was texted. No cancellation option shows and only a message directling me to sign up for Spotify. Any help is appreciated. 

Thank you.

[FidoPhilippe]

Hey @Xeon1!

Congrats on your first post.

Have you tried to to do the Fido hub steps with the Wi-Fi off?

Let us know.

[FidoClaudia]

Hey @Xeon1,

Did our suggestion work? Keep us posted!