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Can't claim any prize

Sit
I'm a Participant Level 2
I'm a Participant Level 2

I'm not able to claim any prize won on the fido extra app when I enter my email I'm told my email is incorrect or it's wrong format 

2 REPLIES 2

KAPABLE-K
MVP MVP
MVP

Hello @Sit,

 

Make sure there are no spaces at the end of the e-mail or if possible can you use a different e-mail address?



Sit
I'm a Participant Level 2
I'm a Participant Level 2

Thanks for the tip it seems to have worked I'll just have to wait to see if I receive the fido prize.