App user can't see their own number

App user can't see their own number

App user can't see their own number

SOLVED
san_holo_007
I'm a Participant Level 2

App user can't see their own number

Hi everyone,

 

My wife and I just moved to Fido yesterday from Telus.

 

Regarding the app, we've both logged in using the same username and password. My wife can only see my cell number. Is there anyway she can see her cell number?

 

Thanks a lot.

Accepted Solution

Re: App user can't see their own number

Solved by MVP MVP

Hello @san_holo_007,

 

Welcome to the community!

 

Instead of using your username and password to login chose "NOT THE ACCOUNT HOLDER? CONTINUE WITH MOBILE NUMBER." at the bottom.

 

 

If you are already logged in go to More -> Settings then chose sign in using fido wireless phone number.

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2 REPLIES 2
KAPABLE-K
MVP

Hello @san_holo_007,

 

Welcome to the community!

 

Instead of using your username and password to login chose "NOT THE ACCOUNT HOLDER? CONTINUE WITH MOBILE NUMBER." at the bottom.

 

 

If you are already logged in go to More -> Settings then chose sign in using fido wireless phone number.



san_holo_007
I'm a Participant Level 2

Awesome, thanks very much.