5 hours of extra data not working

5 hours of extra data not working

5 hours of extra data not working

Mati1
I'm a Participant Level 3

5 hours of extra data not working

5 hours of extra data not working,

you have hit the snag, please check back again later..

how to fix this issue, its been almost a week.

5 REPLIES 5
Mati1
I'm a Participant Level 3

Please do, thanks

KAPABLE-K
MVP

Hello @Mati1,

 

Can you try clearing the app cache or uninstall and reinstall the app again.



Mati1
I'm a Participant Level 3

Still same issues

Hey @Mati1 Smiley

 

Sorry to hear you're still unable to use the 5 extra hours of data in your plan!

 

I'll send you a PM so we can take a closer look at what's going on.

 

Talk soon!



Mati1
I'm a Participant Level 3

Okay great thanks