Clicking on the Extra 5 Hours banner from Usage tab in app get the message:
"Something went wrong - Sorry, we've hit a snag. Please check back again later."
Been getting this message for days. If I go to More tab and click "My 5 extra hours of data history" I get the same error message.
Have deleted and reinstalled app. App up to date. iOS 13.7
Hello @SkyePN and welcome to the Community.
Did you try with IOS 14.0.1 to see if you get the same result?