This is THE place to find answers, ask questions and share advice. Register now to join the conversation!
We’ll help you get started, and be sure to check out the Library; your go-to for how-tos.
Everytime I tried to use my 5 hours of data I run into the "Sorry, we've hit a snag. Please check back later" message.
Deleted cache, deleted storage, reinstalled app, restarted phone. Multiple combinations of the above. Nothing worked.
Welcome to the community!
I'm sorry to learn about your hardships with the 5 hours of data. 🙁
If all of those test failed, it would be best for you to reach out to our customer care team so they can review this more in depth with you and work towards a solution!