5 extra hour not showing when data is low

5 extra hour not showing when data is low

5 extra hour not showing when data is low

Rayrao1988
I'm a Participant Level 1

5 extra hour not showing when data is low

 

9966BE00-D865-4FD9-9C28-D9931FD49CBD.png

When my data runs low and needed the 5 hours the most, the button is hidden which forces me to go over or purchases more. 
Why is this happening? This is so sneaky.

1 REPLY 1
FidoAnthonyZ
Moderator

Hello @Rayrao1988,

 

Welcome to the community! 

 

There was an issue with the Fido XTRA and 5 hours of extra banner this week though it has been resolved since the latest update.

 

Let me know if you're still having issues.