Hi i just get a new phone & keep my old plan .... seem the 5 hours extra is missing from the App (Android) . Do i have to call to fix this from my acound ? Or is a simple bug on the app ?
You can try these quick fixes:
1. Update the app
2. Uninstall and reinstall the app
Can you also let us know if you used to have the Data Bytes option before you changed your phone?