Hi Fido,I am a loyal Fido customer (at least 15 years) with 3 cell lines and 1 home line. I wanted to switch my cell lines to the Unlimited US-Canada Calling + US Roaming + 50Gb for 45$/mo, but the chat agant kept ignoring that plan and repeating wha...
I am a happy Fido customer with 3 cell lines. I have been pleased with Fido service until I saw a charge of 0.25c for Texting To Home Phone. It was simply a mistake on my part to text to a landline instead of a cell line, but this kind of mistake is ...
I wanted to chat with a manager or supervisor but the chat agent refused. There is no point to chat again, I know Fido agent will repeat the same offers that are shown on my lines again and again, I have enough of this.It's too late now, my new SIM c...
Hi Samantha, thanks for your reply. My point is this kind of mistake will likely happen again and again in the future, and each mistake will cost 0.25c. Why isn't Fido providing a warning message everytime an attempt to text to a landline instead of ...
