Just came to Fido from Chatr...
I have a serious delay with getting a call setup. When I dial out, there's a 6 second (dead air) delay before ringback. When I call my cell phone (on Fido) from a landline, it takes about 14 seconds before my phone eve...
@FidoStephen: I've tried dialing from a Shaw & Telus a number of times to my relevant Fido number. About 65% of the time, it's about 5 seconds (which is what you consider as accceptable). That's borderline in my books but I'll live with that. About 3...
Update: Received a text message @ 10:05 MST this morning from Rogers. The text mesage is as follows:Hello, this is a message from Rogers. We are pleased to report that your wireless ticket #CT******** is resolved. Please call 1-888-***-**** or log on...
@Leonardo32: I commenced services on December 8th as well (on a month to month) basis. Doesn't sound like there's a centralized notification system to other Fido customer service representatives. Many people have reported this issue but I was told th...
I haven't talked to Fido yesterday but I think the ticket is with the Rogers Voice NOC and they're still working on it. Yesterday, on my Caller ID, I noticed a test call from Rogers @ 18:34 MST and then another call from the Rogers Voice NOC @ 18:57 ...
Update for everyone: I received a text message at 12:22 MST today for the ticket they opened for me, saying, "Hello, this is Fido. I just wanted to let you know that we are still working on your network issue that was reported yesterday. -Service a l...
