Fido

FidoClaudia

Salut @Communauté, Avez-vous récemment passé une commande et êtes-vous impatient de connaître son statut ? En plus de contacter AskJack, notre assistant virtuel, pour des mises à jour immédiates sur votre commande, vous avez désormais également ...

FidoClaudia

Hey @Community, Have you recently placed an order and are eager to know its status? Besides reaching out to AskJack, our Virtual Assistant, for immediate updates on your order, you now also have the option to conveniently track it through your o...

FidoClaudia

Allô @Communauté, Nous avons fini l'année 2023 en beauté avec un concours exclusif génial disponible uniquement pour certains clients, afin de vous remercier pour une autre belle année passée ensemble ! Il est maintenant temps de célébrer les ...

FidoClaudia

Hi @Community, We wrapped 2023 with an awesome exclusive contest available to select customers as a thank you for another year together! Now, it's time to celebrate the lucky winners of a $500 Air Canada eGift Card each. Please join us in cong...

FidoClaudia

Des prix pour bouger cet automne Profitez de vos activités d’automne au maximum ! Courez la chance de gagner instantanément une (1) des 10 cartes-cadeaux électroniques Décathlon de 200 $. Chez Décathlon, vous trouverez tout ce qu’il vous faut...

FidoClaudia

Hi @Plaban, Welcome to Canada and to our Community Forums! We invite you to check out and subscribe to our New to Canada Group to connect with other fellow newcomers and share experiences, questions or tips and tricks. Glad to have you here!

FidoClaudia

Hey @Jaguaar, I'm terribly sorry to read that you're having trouble with your home internet and that it still hasn't been resolved Fixing connection issues are of high priority for us, I assure you! I understand you have already contacted our Te...

FidoClaudia

Hey @PinkGal65, To clarify, SMS to Androids don't work while on the Fido network either, aside from WiFi at home? Also, were you texting with Android numbers individually or as part of a group? Just double-checking that the feature "Send as SMS" ...

FidoClaudia

Hey @dijam, I'm really sad to learn about the experience you've had, it certainly doesn't represent how we want to treat our customers! Please reach out to us again so we can check your account and the availability of the device you ordered and ...

FidoClaudia

Hey @amalamanny, We would have to take a look at the account to better understand what happened and rectify the situation if a credit check was done in error. For account specific inquiries like this one, please reach out to our customer service ...

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